Software Licensing Advisory
- Evaluation of Existing Portfolio.
- Licensing Transparency and Cost Reduction.
- Contract Evaluation & Optimization Services.
- Alignment of Software Spend with IT Roadmap.
- Benchmarking RFP and Negotiation Support.
Software Asset Management
- Managed SAM - Standard & Recurring.
- Software Audit Protection Services.
- Risk Reduction & Compliance.
- Asset Management Roadmap & Vision.
- Application Usage Monitoring.
Technology Evangelization
- Solution Discovery & Evaluation.
- Solution Architecture & Design.
- IT Roadmap – Design & Advisory.
- Cloud Services Design & Transition.
- Migration Assistance.
Procurement Optimization
- Tail End / Industry-Specific Software Procurement.
- Real-Time Online Portal for Licenses.
- Price Benchmarking Services.
- Tax Optimized Sourcing.
- Supplier Contract Management.
CyberSecurity Solutions
- Next-Generation Firewall.
- Data Loss Prevention.
- Network Access Control.
- Multi Factor Authentication.
- Cloud Access Security Broker.
- End Point Detection & Response.
- VAPT Assessments.
- Security Remote Access.
- Load Balancing Solutions.
- Web App & API Protection.
- Security Info & Event Management.
Guaranteed savings of 10% & more on all Software Licensing Spends Annually
Partner with us to demystify software licensing, manage complex licensing contracts, reduce costs,
align spend to consumption,
build governance across processes/policies and manage compliance.
We’d Love to Hear From You!
Indian New Generation Bank
We saved about 11% on the total contract value for 3 years renewal. Silver Leaf Team made it possible through managed SAM, ULA contract analysis, contract negotiations and secured favourable terms around areas of deployment.
Financial Services Company
Silver Leaf Solutions helped in optimizing through technical SAM assessment, right price benchmarking, buyout strategy for subscription licensing which lead to 30% savings on the renewal BoM. It was a pleasure working with the entire Silver Leaf Team.
IT Service Company
Our EA contract is to be merged with the newly acquired entity. Silver Leaf Solutions Team helped with the contract restructuring and gaining additional discounts through negotiations which realized 50% Savings on the New BoM. The Team was quite prompt and had a great experience in working with them.
Global Executive Search Firm
Growth of the firm across the globe lead to increase the cost of IT exponentially YoY. Silver Leaf Solutions helped in optimizing the contract and cost savings of 22%, along with the best evangelized BoM.
Asia's Premium Bio Pharmaceutial Company
Silver Leaf Solutions helped in realizing savings of around USD 1.3 Million over the agreement term. Thanks to the whole team for through research on BoM, discounts, Exceptions and Grants.
Indian New Generation Bank
We saved about 11% on the total contract value for 3 years renewal. Silver Leaf Team made it possible through managed SAM, ULA contract analysis, contract negotiations and secured favourable terms around areas of deployment.
Financial Services Company
Silver Leaf Solutions helped in optimizing through technical SAM assessment, right price benchmarking, buyout strategy for subscription licensing which lead to 30% savings on the renewal BoM. It was a pleasure working with the entire Silver Leaf Team.
Global Presence
USA
Silver Leaf Solutions LLC
1209 Orange Street
Wilmington, DE 19801
Singapore
Silver Leaf Solutions Pte Ltd.
105 Cecil Street,
#15-02 The Octagon
Singapore (069534)
India(HQ)
Silver Leaf Solutions Pvt Ltd.
5th floor, Emerald Plaza,
Sector 65, Golf Course Extension Road,
Gurgaon 122102
India
Silver Leaf Solutions Pvt Ltd.
C-1404, 14th Floor
Kailash Business Park,
Hiranandani Link Road,
Vikhroli (West), Mumbai, India–400079
UAE
Silver Leaf Technology Solutions CO. L.L.C.
1414, Sabha Build,
Jabal Ali Industrial First,
Dubai, UAE
Take a quick tour about us!
Silver Leaf Solutions is a Global & Independent Organization of Software Licensing Consultants, Licensing Contract Specialists, Legal Experts and Tax Advisors that help our clients in realizing Guaranteed savings of 10% and more annually, across Multi-Year Software Licensing Contracts of major software publishers like Microsoft, Oracle, SAP, IBM, VMWare & Adobe.
Our global team of consultants has an extensive and exhaustive past experience of working with World Wide Licensing & Pricing Teams of major software publishers as well as in the ecosystem surrounding large software contracts that require related compliance, legal and tax advisory.
- 🔄 Diverse team of 45+ technology consultants, licensing specialists and security solutions architects.
- 🔄 Independent & Privately owned.
- 🔄 Worldwide offices at India, Australia, Singapore, United States & Western Europe.
- 🔄 Global Knowledge Resource Center (GKRC) – Research & Development at Gurugram, India.
- 🔄 Experts in Mergers, Acquisitions, and Divestitures, Global Contracts, Price Benchmarking, Taxation & Compliance.
Vision
To be #1 Global IT Cost Optimization Advisory, Software Asset Management, IT Infrastructure & Security Services Organization.
Mission
To provide Research based, Independent, Software Licensing Advisory, Software Asset Management, IT Infrastructure & Security Services.
Awards
TP-Link Omada SDN Business 2022
Emerging Partner FY21 - North Region
Transformational Partner - North 2019
Best Partner - Network Security Solution FY20-21
These Core Values Define Who We Are And The Work We Do.
Customer Obsession
At Silver Leaf Solutions, customer obsession means consistently prioritizing the needs and goals of the customer over the company's interests. It involves understanding the customer's business challenges, goals, and expectations and providing tailored solutions that meet their unique requirements. By being customer-obsessed, we can build lasting relationships based on trust, transparency, and value. It also means being proactive in anticipating customer needs, providing timely support and exceptional service, and continuously improving the customer experience. Ultimately, customer obsession leads to increased customer satisfaction, loyalty, and advocacy, which drive long-term success and growth.
Ownership & Accountability
Ownership and accountability are essential core values at Silver Leaf Solutions. It means taking full responsibility for one's work and outcomes and being proactive in finding solutions to problems. It involves taking ownership of projects, tasks, and decisions, and following through on commitments. By embracing ownership and accountability, we can foster a culture of trust, transparency, and continuous improvement. It also means learning from mistakes and using them as opportunities to grow and improve. Through ownership and accountability, we deliver high-quality work, exceed client expectations, and build strong relationships based on mutual trust and respect. Overall, ownership and accountability are critical to achieving long-term success and growth.
Empathy
Empathy is a crucial core value for Silver Leaf Solutions. As a perpetual Start-Up Company, Empathy means understanding and connecting with the needs, challenges, and aspirations of clients, employees, and stakeholders. It involves actively listening, demonstrating sensitivity, and being responsive to the perspectives and feelings of others. Only by embodying empathy, we can build relationships based on mutual trust, respect, and understanding. It also means creating a supportive and inclusive work environment where everyone feels valued and empowered. Through empathy, we foster creativity, innovation, and collaboration, leading to better solutions, products, and services. Ultimately, empathy is essential to creating a positive impact on society and achieving sustainable growth for Silver Leaf Solutions.
Integrity
Integrity is a fundamental core value for any company. It means consistently adhering to ethical and moral principles, being transparent, honest, and trustworthy in all interactions. It involves upholding high standards of conduct and professionalism, even in challenging situations. By embracing integrity, we build a reputation for reliability, credibility, and excellence. It also means treating clients, employees, and stakeholders with respect and fairness, and honouring commitments and promises. Through integrity, our company creates a positive impact on society, foster trust and loyalty, and attract top talent and clients.
Guaranteed savings of 10% & more on all Software Licensing Spends Annually
Partner with us to demystify software licensing, manage complex licensing contracts, reduce costs,
align spend to consumption,
build governance across processes/policies and manage compliance.
Our Services
- Evaluation of Existing Licensing Portfolio
- Licensing Transparency and Cost Reduction
- Contract Evaluation & Optimization Services
- Alignment of Software Spend with IT Roadmap
- Benchmarking RFP and Negotiation Support
- Managed SAM - Standard & Recurring
- Software Audit Protection Services
- Risk Reduction & Compliance
- Asset Management Roadmap & Vision
- Application Usage Monitoring (used for renewals)
- Solution Discovery & Evaluation
- Solution Architecture & Design
- IT Roadmap – Design & Advisory Services
- Cloud Services Design & Transition
- Migration Assistance
- Tail End / Industry Specific Software Procurement Services
- Real Time Online Portal for Software Licenses
- Price Benchmarking Services
- Tax Optimized Sourcing
- Supplier Contract Management
- Next-Generation Firewall
- Data Loss Prevention (DLP)
- Network Access Control (NAC)
- Multi Factor Authentication (MFA)
- Cloud Access Security Broker (CASB)
- End Point Detection & Response (EDR)
- VAPT Assessments
- Security Remote Access
- Load Balancing Solutions
- Web Application & API Protection
- Security Information & Event Management (SIEM)
Concept Behind The Advocacy | Demystifying & Enabling
- Structuring of Global Software Licensing Contracts.
- Mergers, Acquisitions & Divestitures.
- Cost Optimization.
- Independent Advisory on Technology Evangelization.
- Governance, Compliance, and Control on Software Licenses.
- Licensing Training.
We Are Uniquely Positioned For The Advocacy
Holistic Advocacy
Across multiple OEM/Publisher software licensing contracts that impacts the client budgets significantly.
Guaranteed Savings
Guaranteed savings on existing/planned spends with an outcome-based service fee model option assuring full compliance & risk mitigation.
Unbiased Advocacy
Delivery approach with total isolation from the OEM/Publisher or the Channel involved.
Flexible
Can be engaged at any stage of the lifecycle of the licensing contract.
Knowledge Base
Post-delivery, managed services through global center of knowledge.
Highly Experienced
The perfect subject matter experts with decades of experience serving the finest names in the industry.
Need For Licensing Advisory And Cost Optimization Advisory Services
- Cost Optimization.
- Growing Number of Software OEMs.
- Legal Uncertainty.
- Company Growth.
- Tax Optimized Purchasing.
- Shrinking IT budgets.
- Quick Technology Changes.
- Increasing Client Expectations.
- Process Efficiency and Governance.
- Real Time Compliance across proprietary and open source.
- The earlier the better.
- Engagement Can Also Be Mid-Term Of The Software Licensing Contract.
- Ideally 3-4 months before the renewal (expiry date of the current contract).
- M&A.
- Divestitures.
- Adhoc Order.
- Upcoming True Ups.
- Evaluation of Procurement under a New Long Term Contract.
- While planning to restructure existing perpetual licensing contracts to cloud based licensing contracts/models.
- To Incorporate Cloud Based Licensing Models.
Dimensions of Cost Optimization
- Evaluating the type of customer contract & the SKUs in the agreement.
- Licensing Model evangelization – Perpetual vs Subscription vs Cloud.
- This includes decision required around products as per various user profiles.
- Workload & Deployment Assessment Reports
- Aligning the Customer Technology Roadmap to the OEM Licensing Roadmap of 3/5 year.
- Discount offered.
- Contract term.
- Maximizing Grants.
- Custom profiles.
- Consumption & User Rights.
- Bundling & Un-bundling of Products.
- Evaluation of Alternate technologies to keep the OEM team fair.
- To Incorporate Cloud Based Licensing Models.
- Benchmark discounting against revenue.
- Back-end Rebates transparency.
- Local Accelerators.
- Negotiating on the final BOM for prices & discounts.
- Leveraging massive price differential in base prices in emerging vs developed markets.
- Tax Optimization & Price Arbitrage are other important levers.
Engagement Methodology
Scoping
Business Discovery Workshop IT Discovery Workshop – Environment Purchase History and Entitlements (SAM Checkup).
Assessment
Publisher License Analysis – Product Licensing Specific Workload Optimization Assessment Workload Optimization Assessment.
Roadmap
Agreements Discussion – Options, Exceptions, & Scenarios Pricing & Goal Variance Agreement on Final Construct & Commercial Goals.
Design
Build Negotiation Strategy & Roles Role plays & Rehearse the Strategy Tax & Price Arbitrage.
Implementation
Contract Closure & Sign off Follow the Sun Global Licensing Helpdesk Managed Services & Asset Management.
What We Stay Away From
Calling The OEM For Better Discounts
We do not indulge in becoming just another transaction partner, leaving this to the customer.
Negotiating On Your Compliance
We ensure Full Compliance while bringing the best out of a contract/deal for you.
We Don’t Challenge The Intellect Of The SCM / Purchase Office Team
We respect the authority of the Customer’s SCM / Procurement offices & duly understand their wide experience in engaging with large contracts.
Committing Any Revenue Number For Any Of The OEMs
We strategically don’t have agreed partnership contracts with any of the OEMs which asks us to drive revenue numbers for them.
Offer On The Table
Cost Optimization
Reduction of Cash Outflow; Guaranteed Savings.
Smart Structuring
Global Software Licensing Contracts Structuring through Scientific model.
Advisory & Support
Alternative Technology Evaluation and Solution Pricing.
Transparent Process
Build transparency around discounts, negotiations, and exceptions.
Precise Planning
Build Right Licensing model.
Tactile Approach
Develop flexibility to reduce dependency on contract/lock in.
Consultancy Support
Mergers, Acquisitions, and Divestitures.
Streamlining BOM
BOM Optimization (Mid-term / Renewal time).
Hassle Free
Compliance and Audit Protection.
How We Are Different ?
Market Competition
- Due to their sales targets, they are not able to provide unbiased decisions.
- Mergers, Acquisitions & Divestitures.
- Cost Optimization.
- Independent Advisory on Technology Evangelization.
- Governance, Compliance, and Control on Software Licenses.
- Licensing Training.
What Is Cybersecurity | An Introduction
Cybersecurity is a set of Solutions & Strategies that prevents unauthorized access to organizational assets such as computers, networks, and data. It maintains the integrity and confidentiality of sensitive information, blocking the access of sophisticated hackers.
What are the threats to Cybersecurity?
Threats to Cybersecurity can come in different forms. A common threat is malware, or malicious software, which may come in different variations to infect network devices, including:
- Ransomware.
- Spyware.
- Viruses.
Types of Cybersecurity Solutions:
- Network Security.
- Endpoint Security.
- Cloud Security.
- Application Security.
- Internet Security.
Next-Generation Firewall (NGFW)
Next-Generation firewall (NGFW) is an advanced network security device that combines the features of traditional firewalls with additional capabilities to provide enhanced security and threat protection. NGFWs are designed to defend against modern, sophisticated threats and provide more granular control over network traffic.
Features
- Application Awareness.
- Intrusion Prevention System (IPS).
- User Identification and Control.
- Content Filtering.
- Advanced Threat Protection.
- VPN Support.
- Centralized Management and Reporting.
Data Loss Prevention (DLP)
Data loss prevention (DLP) is a set of techniques and technologies designed to prevent the unauthorized or accidental loss, leakage, or theft of sensitive data from an organization. It involves identifying, monitoring, and protecting sensitive data throughout its lifecycle, both within the organization’s network and outside of it.
Features
- Data Discovery and Classification.
- Data Monitoring and Control.
- Policy Enforcement.
- Endpoint Protection.
- Incident Response and Reporting.
Web Application & API Protection
Web Application and API Protection (WAAP) is a set of security measures and technologies designed to safeguard web applications and APIs from various threats and vulnerabilities. It involves implementing security controls and best practices to mitigate risks, protect data, and ensure the availability and integrity of web applications and APIs.
Features
- Web Application Firewall (WAF).
- API Security.
- Bot Protection.
- Secure Development Practices.
- Threat Intelligence and Monitoring.
- Logging, Auditing and Compliance.
Endpoint Security & Response (EDR)
Endpoint security, or endpoint protection, is the cybersecurity approach to defending endpoints – such as desktops, laptops, and mobile devices – from malicious activity. It is a centralized management console from which administrators can connect to their enterprise network to monitor, protect, investigate and respond to incidents.
Features
- Application control.
- Device Control.
- Web Protection.
- Data Loss Prevention.
- Endpoint Detection and Response.
Multi Factor Authentication
Multi-factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to a resource such as an application, online account, or a VPN.
Features
- Push notifications.
- SMS notifications.
- One-time passwords.
- Email notifications.
Secure Remote Access
Zero Trust Network Access (ZTNA) is a category of technologies that provides secure remote access to applications and services based on defined access control policies.
Features
- Secure Remote Access.
- Single Sign On.
- Strong Endpoint Control.
- Device Audit/Detailed Users.
- User Activity Logs.
- MFA.
Load Balancing Solutions
A load balancer is a device that acts as a reverse proxy and distributes network or application traffic across several servers. Load balancers are used to increase capacity (concurrent users) and reliability of applications.
Features
- Flexibility.
- Scalability.
- Redundancy.
- Reduced Downtime.
VAPT Assessment
Under our VAPT service, we test complete IT infrastructure (Mobile/Web App, Servers, Networks, Desktops/Laptops, APIs, CRM/ERP) of an organization. We recommend solutions against all the vulnerabilities and do re-testing after the organization’s engineering team patches all those vulnerabilities.
We follow the industry's best security standards like:
Cloud Access Security Broker (CASB)
With CASB, Organizations can confidently adopt cloud applications and services – without sacrificing security. Manage the unintentional or unapproved movement of sensitive data between cloud app instances and in the context of app risk and user risk with Netskope’s industry leading cloud security solution.
Safely enable users anywhere
Eliminate blind spots: With Patented Netskope Cloud XD™, get deeper understanding to quickly target and control activities across thousands of cloud (SaaS and IaaS) services and millions of websites.
Secure managed and unmanaged cloud services: Secure managed cloud services like Microsoft 365, GSuite and AWS, while safely enabling unmanaged, business-led cloud services without the need for blocking.
Guard sensitive data: Netskope DLP and introspection enables the protection of sensitive content that matches DLP profiles. Includes pre-defined DLP profiles for regulatory compliance.
Stop elusive cloud threats: Protect against malware, advanced threats, and cloud-enabled threats with anti-malware, sandboxing, ML analysis, and more.
Network Access Control (NAC)
Network Access Control (NAC) is a security approach that enforces policies and controls to manage and secure access to network resources. It helps organizations ensure that only authorized and compliant devices and users can connect to their networks, while providing visibility and control over network access.
Security Information & Event Management (SIEM)
Security Information and Event Management (SIEM) is a centralized solution for security management that involves the collection, analysis, and correlation of security events and log data from various sources within an organization's network. SIEM systems provide real-time monitoring, threat detection, incident response, and compliance reporting capabilities.
Features
- Log Collection and Aggregation.
- Event Correlation and Analysis.
- Threat Detection and Alerts.
- Incident Response and Workflow Management.
- Forensic Analysis and Investigation.
- Compliance and Reporting.
- Integration and Data Enrichment.
The Need | Managed SAM (Software Asset Management)
Cost Optimization
- Software is a significant component of IT spend.
- Customer may be over-licensed and paying maintenance costs for software licenses not being used.
Asset Management
- Monitoring & Tracking of software in use is difficult.
- No “silver bullet” technology solution.
- Diverse and complex software licensing models.
- Reallocation of software licenses when hardware is moved or decommissioned.
Organizational Governance
- Getting compliant and staying that way also helps eliminate the potential damage to reputation that could arise from a legal dispute.
- Compliance with industry standards.
Security
- Without the ability to inventory and control software installed and allowed to run on their hardware, organizations make their systems more vulnerable to security threats.
- Inventory Open Source software to understand what is in use and what could potentially introduce security risks to the organization.
Risk – Legal & Regulatory
- Properly implementing SAM limits legal and financial exposure should problems with software licenses arise.
- Select industries have regulatory requirements on SAM.
Risk – Software Audits
- License Compliance Audits are on the rise→ Gartner continues to predict an increase in vendor audits.
- Software vendors use license compliance audits to decrease squeeze on margins.
- Software industry alliance “bounties”.
How We Do?
From in-house SAM tool evaluation to Continuous Process adoption and improvement as a part of Managed Services.
Phase – I: Determination of Scope.
Phase – II: IT Discovery Workshop.
- Manual: Checklist based approach which involves manually visiting each machine.
- Semi-Automated: Involves execution of custom-made scripts (BAT/VB) which can be executed centrally.
- Automated: Involves inventory collection via tools from a centralized location.
Phase – III: Purchase History & Entitlement Analysis.
Phase – IV: Gap Analysis & Recommendations.
Phase – V: Optimization.
Key Deliverables
- License Compliance Skills and Attributes – SAM Process and Best Practice.
- License and Subscription Optimization Skills and Attributes – Cost Optimization Experience.
- Optimized Configurations Skills and Attributes – Economies of Scale.
- Minimal Unnecessary Costs Skills and Attributes – Data Custodianship and Integration.
- Minimized unused Software Skills and Attributes – Detailed usage rights intelligence.
Why SLS (Key Differentiators)
- Independent SLS does not work with any publisher either as a funded Auditor or Large Account Reseller.
- SAM Roadmap and Vision SAM Maturity Assessment is a part of our standard process, and we provide necessary vision and recommendations to bring cost efficiency.
- Complete Ownership SLS takes end to end complete ownership of SAM reviews in case of Audits/ reviews funded by Publishers.
- ISO Standards Our approach and methodology follow ISO 19770-1 and related best practices.
- Forensic Approach Methodology to identify not only deployments but also un-installations, cracks, keygens, publisher specific advanced checks and component analysis.
SAM Deliverables | Service Outcomes
Minimal Unnecessary Costs
Skills and Attributes – Data Custodianship and Integration.
Minimized Unused Software
Skills and Attributes – Detailed usage rights intelligence.
Optimized Configurations
Skills and Attributes – Economies of Scale.
License Compliance
Skills and Attributes - SAM Process and best practice.
License And Subscription Optimization
Skills and Attributes – Cost Optimization Experience.
SAM Services | Compliance, Governance And Control
One-Time Assessment
One-time snapshot of software license compliance for single or multiple publishers.
Audit Assistance
Identify the areas of risk and help mitigate the same using best practices and approach.
Managed Services
Real-time compliance management, usage metering and license optimization services based on the publisher risk assessment.
Critical Technology Support
The Purpose of Technology Evangelization is to do a fair unbiased evaluation of all the technology solutions available to address a specific requirement of the customer. This can be done for existing solutions deployed where there can be a possible alternative or it can be for new technologies required to address new problems or to achieve specific goals.
- New Technology Solutions Evaluation.
- Alternative Technology Evaluation.
The Independent Advocacy
This is where Silver Leaf Solutions does not represent any OEM in any technology area, rather provide independent advisory on the evaluation of the technology solutions required by the customer.
There May Be Multiple Evaluation Criteria
For The Customer:
- Business need fulfilment.
- Maturity.
- Cost Reduction Potential.
- Performance.
Technology Evaluation Steps
We understand the requirements of the customer and create a requirement and problem statement document.
Mapping the Technology Solutions to Products (Software/Hardware etc.) which will be multiple in the market.
Assign weightage to the features/requirements and add up the points to scientifically arrive at the top options for the customer.
Technical evaluation process wherein Proof of Concept (PoC) is done for multiple solution options.
Mapping the requirements to the technologies that fulfil the requirements of the customers and eliminates the existing problem statement, if any.
Create a comparison of all the products from multiple OEMs/Publishers based on the requirements. This is an independent unbiased comparison.
Present all options, highlighting the top ones that qualify the requirement along with budgetary pricing for the solution.
Final Analysis is provided post the POC is completed and budget is internally arrived to zero down on the solution to be finalized.
SILVER LEAF SOLUTIONS
The Perfect Fit.
INTRODUCING NEW SERVICE
Robotic Process Automation.
NOW OPEN
Western Europe – Germany.
Challenges For Customer’s Procurement Organization
- Customer are especially interested in availing of Silver Leaf Solutions expertise relating to global sourcing and withholding tax as they realise they are currently experiencing cost inefficiencies in this regard. These issues are most prevalent when procuring third party software.
- Customer currently faces an uphill task in working with local vendors and therefore seeks a single Partner/authorized partner across multiple locations that can provide a transparent cost-plus mode.
- Customer is willing to add efficiency and knowledge in the overall Software Procurement process and are thus keen to explore the avenues of Software Spend Management Outsourcing (starting with Tail End Spend) and Advisory Services.
Silver Leaf Solutions helps customers in consolidating the software purchases through a single source which benefits them to achieve additional cost reduction and generate cost optimization opportunities.
Value Added Partner Services
- Silver Leaf Solutions helps customers to effectively manage all its software transactions.
- The Company offers a single source for most software publishers supported by standardized processes and tools to manage the software license and maintain transactions in the most efficient (process) and effective (cost) way.
- As dedicated Partner of choice for Customer’s software purchasing requirements, Silver Leaf Solutions elevated partner status with the majority of enterprise publishers/OEM’s worldwide and global presence will ensure that not only will Customer receive the best value possible but spend is mitigated through a singular premium reselling service.
- Our Value Adding Partner Services ensure that further cost savings and efficiencies can be achieved through additional services like tax avoidance, global sourcing and process automation.
Procurement Optimization Portfolio
Value Adding Partner
Software Transaction
Managed Service Tail End Spend
Software Transaction Management
Our Value-Added Partner services augment the basic reselling services process of software license sales to Customer by supporting on-going asset management activities with integrated, “agreement-intelligent” systems. Value adding software transaction management includes:
- Provision of quotes for software licenses (catalogue and non-catalogue items), maintenance and subscriptions, based on defined rules and service levels.
- Order settlement of catalogue and non-catalogue software. Enter order into the ERP system and place it at the supplier in-line with agreed SLA. Provide all relevant information (order confirmation, fulfilment document incl. License certificate in line with agreed SLA).
- Tracking of delivery to ensure the delivery within SLA agreement.
- Control the quality of delivered articles and place a claim at the vendor in case of shortcoming/false delivery.
- Early warnings on delays in delivery, Inform effected requesters and / or projects in case of delays. Escalation in case of urgent deliveries.
- End of life notifications are proactively managed by Silver Leaf Solutions team.
Global Software Order Handling Process
GLOBAL SOURCING
OPTIMIZATION
Silver Leaf Solutions selects the best suitable source for a particular transaction and is able to transact globally with all major currencies and with all major publishers. Local billing inclusive invoice splitting and hence leading to tax optimization is offered in order to provide software licenses at the lowest available costs.
ON-SITE RESOURCE
An on-site (as per requirement) resource to support operations, with the back-up of an offsite inside sales resource for overflow, to perform the following activities: Perform software license purchase transactions for defined products/ publishers.
POWER TOOL
INTEGRATION
The Silver Leaf Solutions systems and their unique tools are made available to customer and provide real-time visibility of agreement structures, associated products, and track procurement activities. Silver Leaf Solutions Asset Inventory and License Management Tool is the core system and provides comprehensive features.
Procurement Assessment
Phase I: Planning Of The Assessment
Silver Leaf Solutions will plan the Software Procurement Assessment in form of a kick-off and planning meeting at Customer’s premises or by telephone / video conference.
- Planning of the Software Procurement Assessment timeline and project logistics.
- Detailed planning of the on-site Assessment.
- Identification of partners which are involved in software procurement and can provide information about organizational aspects and business processes, current and future software demand, management of software demand, the software vendor portfolio, management of software vendors, IT systems used for software procurement as well as number, skills and training of the people involved in software procurement.
- Alignment of available documents based on the Silver Leaf Solutions Assessment checklist.
Phase II: Documentation Of Results
- Analysis of the gathered information.
- Clarify on missing information and open issues from the on-site analysis.
- Create the Software Procurement Assessment results report containing the information was provided by Customer, which will include both Qualitative and Quantitative Aspects, Evaluation of the maturity of Software Procurement, etc.
Phase III: Presentation And Handover Of Assessment Results
- Planning of the results presentation.
- Pre-alignment of the results report with the Customer project manager.
- Presentation of Assessments results to the project team of Customer.
- Discussion of the results and their impact on the elements of a Managed Service for Software Procurement.
- Agreement of next steps.
EA Renewal Cost Optimization
Country’s largest and fully-integrated, innovation-led biopharmaceutical company with a presence across 120+ countries and employing 9K+ people across the globe.
Information
Company
The customer had Microsoft EA renewal with the following challenges:
- Renewal Proposal shared by Microsoft at 115% uplift on last renewal price.
- Some of the products were shelved and unused.
- Detailed Components of Bundle solutions unknown.
- Duplicity of the solutions in EA - being bought from other OEM’s.
- Older versions of solutions deployed while the latest versions were available.
- EOL products migration unplanned.
- No Forecast on the migration to new versions.
- Deployment Roadmap and Planning missing.
- Customer felt locked-in to Microsoft technologies and didn’t know the alternatives.
- Movement to Cloud and Standardization of the process across the organization.
Contract Merger and Cost Optimization
Global IT services company, headquartered in US with 50+ offices in 19 countries and employing 19K people across the globe.
Information
Customer merged its EA contract with a newly acquired entity for which the company needed consultancy on:
- Benchmarking done on Discount given by Microsoft.
- Partner Margin on Contracts is unknown.
- Customer was unaware that they paid 7-12% extra for un-used components in bundles and the Price Uplift of 8% is applied by Microsoft in extended contract.
- Wanted to identify right pricing and model for new/additional BOM under the contract.
- Customer has no clue of why new bundles have been added by Microsoft as a part of Additional BOM and for what type of profiles.
EA Renewal Cost Optimization Top Private Sector Bank
India’s Top Private Sector Bank possessing 4,800 branches and 14,300 ATMs across the country and its
presence across 17+ countries and employing 84,000+ people Offers cost optimization services for all types
of software licensing contracts. It also helps in end-to-end license management and software publisher
negotiation.
Provides software license compliance and helps customers to control costs, manage
business and legal risks, and optimize software licensing investments.
Includes optimizing either
the
large contract or the tail-end spend which can be done through various dimensions such as product
licensing,
price benchmarking, tax optimization, contract management.
Helps in Cloud adoption and evangelizing
a
particular technology solution as per the needs of customer business.Includes optimizing either the large
contract or the tail-end spend which can be done through various dimensions such as product licensing.
Information
Customer faced following challenges regarding its Microsoft EA Renewal:
- Renewal payout proposed by Microsoft increased by 3X from 200 Crores to 600 Crores.
- Discount given by Microsoft to Customer on existing agreement unknown.
- Partner margin unknown in existing contract.
- Price Uplift applied by Microsoft in existing contract term.
- Exception to the contract which did not favor the customer and turned out to be very expensive.
- Some products sold as free; bundled with some other products but hidden cost charged very high.
Global Auto Manufacturer
Global Auto Manufacturer Company, headquartered in Mumbai, India, with presence across 100+ countries and
employing 40,000+people across the globe.
Offers cost optimization services for all types of
software
licensing contracts. It also helps in end-to-end license management and software publisher negotiation.
Provides software license compliance and helps customers to control costs, manage business and legal
risks,
and optimize software licensing investments. Includes optimizing either the large contract or the tail-end
spend which can be done through various dimensions such as product licensing, price benchmarking, tax
optimization, contract management.Helps in Cloud adoption and evangelizing a particular technology
solution
as per the needs of customer business. Includes optimizing either the large contract or the tail-end spend
which can be done through various dimensions such as product licensing.
Information
Customer faced following challenges while its Microsoft EA Renewal:
- Customer paid 10%-18% uplift on all products in previous agreement; while it wasn’t signed for all the products.
- Partner charged incorrect pricing and high margins. Same product procured at different prices of subscription cost which is not a standard.
- Microsoft relinquished the perpetual rights of the products moving into subscription making those licenses unusable for future.
- Discounts could not be established uniformly across all products for the complete BOM
- True Up numbers not clear for the last year.
Microsoft Renewal proposal uplifted by 3X to INR 300 Crores (USD 41.6 Million) in reference to the previous playout.
Financial Services Company
Indian Financial services company, headquartered in Mumbai, India with presence across 500+ cities,
employing 16,000+people across the country
Offers cost optimization services for all types of software
licensing contracts. It also helps in end-to-end license management and software publisher
negotiation.
Provides software license compliance and helps customers to control costs, manage
business and legal risks, and optimize software licensing investments.
Includes optimizing either the
large contract or the tail-end spend which can be done through various dimensions such as product
licensing,
price benchmarking, tax optimization, and contract management.
Helps in Cloud adoption and
evangelizing a particular technology solution as per the needs of customer business. Includes optimizing
either the large contract or the tail-end spend which can be done through various dimensions such as
product
licensing.
Information
Customer had a renewal for Microsoft SCE for CIS and Microsoft SQL workloads and Dynamics components.
- The consumption had expanded, and the last agreement payout increased over the years.
- Strategy to optimize the workload consumption on technical grounds lacking.
- Renewal proposal at 2X of previous spend.
- Consumption licensing status not clear.
- Mixed licensing of Perpetual and Subscription licenses.
- Dynamics licensing not understood well and consumption not known.
- Previous agreement pricing discounts and partner margin unknown.
Indian New Generation Bank
Headquartered in Mumbai, this bank is first among the new-generation private banks in India, spread
across700+ geographical locationsin India with 1300 bank branches, employing 25,000+
employees
Offers
cost optimization services for all types of software licensing contracts. It also helps in end-to-end
license management and software publisher negotiation.
Provides software license compliance and helps
customers to control costs, manage business and legal risks, and optimize software licensing
investments.
Includes optimizing either the large contract or the tail-end spend which can be done
through various dimensions such as product licensing, price benchmarking, tax optimization, contract
management.
Helps in Cloud adoption and evangelizing a particular technology solution as per the
needs of customer business.Includes optimizing either the large contract or the tail-end spend which can
be
done through various dimensions such as product licensing.
Information
Customer wanted to take a decision on renewal based on business case and fair value assessment of all alternatives.
- Customer also wanted to negotiate the best pricing and terms for Oracle contract.
- Customer’s internal team did not have expertise on Oracle licensing and contract negotiations.
- Oracle was putting a lot of pressure on customer for the ULA renewal and license compliance audit in case of non-renewal.
- Oracle had shared their proposal and contract.
Global Executive Search Firm
Among the World's largest privately held executive search firm, headquartered in Switzerland with 65+ offices in 40+ countries, employing 3000 people across the globe Offers cost optimization services for all types of software licensing contracts. It also helps in end-to-end license management and software publisher negotiation. Provides software license compliance and helps customers to control costs, manage business and legal risks, and optimize software licensing investments. Includes optimizing either the large contract or the tail-end spend which can be done through various dimensions such as product licensing, price benchmarking, tax optimization, contract management. Helps in Cloud adoption and evangelizing a particular technology solution as per the needs of customer business.Includes optimizing either the large contract or the tail-end spend which can be done through various dimensions such as product licensing.
Information
Customer faced following challenges regarding Microsoft EA:
- Due to their growth across the globe, they had increased the cost of IT exponentially year-on-year.
- Lack of predictable budgeting.
- Overall reducing cost globally in all the departments across the organization.
- To manage their internal infrastructure due to increased support and maintenance cost.
- They wanted to build a centralized procurement system.
- Did not have ROI or TEI analysis done for spend over years and future.
US Publishing Company
Among the World’s top 5 independent journals publishing company, headquartered in California, US with presence across US, UK, India, and APAC, employing 1,650 people across the globe Offers cost optimization services for all types of software licensing contracts. It also helps in end-to-end license management and software publisher negotiation. Provides software license compliance and helps customers to control costs, manage business and legal risks, and optimize software licensing investments. Includes optimizing either the large contract or the tail-end spend which can be done through various dimensions such as product licensing, price benchmarking, tax optimization, contract management. Helps in Cloud adoption and evangelizing a particular technology solution as per the needs of customer business.Includes optimizing either the large contract or the tail-end spend which can be done through various dimensions such as product licensing.
Information
Customer had Microsoft EA renewal for which following challenges have been faced by them:
- To be able to benchmark the overall BoM against the Microsoft Offer.
- View of how Microsoft can un-bundle the licenses on cloud.
- Align their overall IT spend as per Microsoft Technologies.
- View of gap between license entitlement and their deployments.
- US vs India Price Benchmarking.
Largest Media Company
One of the largest Media company spread through 50+ locations in India
Offers cost
optimization services for all types of software licensing contracts. It also helps in end-to-end license
management and software publisher negotiation. Provides software license compliance and helps customers to
control costs, manage business and legal risks, and optimize software licensing investments. Includes
optimizing either the large contract or the tail-end spend which can be done through various dimensions
such
as product licensing, price benchmarking, tax optimization, contract management. Helps in Cloud adoption
and
evangelizing a particular technology solution as per the needs of customer business. Includes optimizing
either the large contract or the tail-end spend which can be done through various dimensions such as
product
licensing.
Information
Customer faced following challenges regarding its Microsoft EA Renewal:
- Adobe Audit Assistance.
- Managed Service - IT Asset Management.
- SAP contract Optimization.
Telecommunications solutions and services
One of the global provider of telecommunications solutions and services having existence in 40+
countries
Offers cost optimization services for all types of software licensing contracts.
It
also helps in end-to-end license management and software publisher negotiation. Provides software license
compliance and helps customers to control costs, manage business and legal risks, and optimize software
licensing investments. Includes optimizing either the large contract or the tail-end spend which can be
done
through various dimensions such as product licensing, price benchmarking, tax optimization, contract
management. Helps in Cloud adoption and evangelizing a particular technology solution as per the needs of
customer business. Includes optimizing either the large contract or the tail-end spend which can be done
through various dimensions such as product licensing.
Information
Customer faced the following challenges:
- Managed Service - IT Asset Management.
- Software Spend Optimization.
- Audit Readiness.
- SAM Process and Policy review and recommendations.
Indian Logistics Company
One of the largest Indian Logistics company spread through 500 locations in
India
Offers
cost optimization services for all types of software licensing contracts. It also helps in end-to-end
license management and software publisher negotiation. Provides software license compliance and helps
customers to control costs, manage business and legal risks, and optimize software licensing investments.
Includes optimizing either the large contract or the tail-end spend which can be done through various
dimensions such as product licensing, price benchmarking, tax optimization, contract management. Helps in
Cloud adoption and evangelizing a particular technology solution as per the needs of customer business.
Includes optimizing either the large contract or the tail-end spend which can be done through various
dimensions such as product licensing.
Information
- Microsoft Audit Assistance.
- Licensing trainings & sessions.
- Compliance Assessment of IBM, Oracle, VMware, Adobe and Autodesk.
- SAM Maturity Assessment.
Private Sector Bank
India’s Top Private Sector Bank possessing 4,800 branches and 14,300 ATMs across the country and
its
presence across 17+
countries and employing 84,000+ people. Silver Leaf Solutions helped the
customer
with SAM activity.
Offers cost optimization services for all types of software licensing
contracts. It also helps in end-to-end license management and software publisher negotiation. Provides
software license compliance and helps customers to control costs, manage business and legal risks, and
optimize software licensing investments. Includes optimizing either the large contract or the tail-end
spend
which can be done through various dimensions such as product licensing, price benchmarking, tax
optimization, contract management. Helps in Cloud adoption and evangelizing a particular technology
solution
as per the needs of customer business. Includes optimizing either the large contract or the tail-end spend
which can be done through various dimensions such as product licensing.
Information
- No centralised tool to manage software compliance for ~1 lakh assets.
- Needed consulting for Microsoft & Oracle products (usage / spend).
- Received formal audit letter from Adobe.
- Missing entitlement proofs for multiple historic Adobe purchases.
📸 Gallery
Recruitment process
Your first step in the recruitment process is to apply to an open position, at which point a member of our recruiting team will connect with you and identify any next steps. The recruiting process includes interviews and conversations with peers, managers, and leaders who will clarify the opportunity for you and articulate what it means to truly live as a SLS member. Our aim is through our interactions during the recruiting process is to provide you with a clear picture of the opportunities at SLS, and get to know our clients through conversations as SLS is a client-centric, relationship-based organization focusing on achieving success in a collaborative manner.
Throughout the process, our goal is to get to know you as a candidate so that we can better understand your potential fit within our organization. All we ask is that you be yourself so that we get to know you better by learning about your background, your experiences, learnings, challenges, and achievements.
SLS’s core values believes strongly in diversity and inclusion. Hence our recruitment program includes recruiting efforts at colleges and universities, a referral program, and direct sourcing through a team of recruiters who recognize the distinct strengths of each and every candidate.
SLS members make a difference to our clients, our company, and our communities. As you get to know us during the recruitment process, you will get a clear picture of how we bring careers to life in ways big and small, professional, and personal.
The recruitment process is transparent & bi-directional i.e. not only we want to know more about “you” but “you” should also be aware of the career development path SLS offers as an opportunity.
How To Apply
- Click on Job Opening, Job Description and Form will Open..
- Fill the Application Form.
- Ensure that Resume is attached, forms without a Resume will be disqualified.
- Our team will connect within 3–5 business days.
Current Openings
CONNECT WITH US
We’d Love to Hear From You!
Contact
+91-124-4069345
Global Presence
USA
Silver Leaf Solutions LLC
1209 Orange Street
Wilmington, DE 19801
Singapore
Silver Leaf Solutions Pte Ltd.
105 Cecil Street,
#15-02 The Octagon
Singapore (069534)
India(HQ)
Silver Leaf Solutions Pvt Ltd.
5th floor, Emerald Plaza,
Sector 65, Golf Course Extension Road,
Gurgaon 122102
India
Silver Leaf Solutions Pvt Ltd.
C-1404, 14th Floor
Kailash Business Park,
Hiranandani Link Road,
Vikhroli (West), Mumbai, India–400079
UAE
Silver Leaf Technology Solutions CO. L.L.C.
1414, Sabha Build,
Jabal Ali Industrial First,
Dubai, UAE
Privacy Policy
Silver Leaf Solutions is concerned about privacy issues and wants you to be familiar with how we collect, use and disclose information. This Privacy Policy describes our practices in connection with information that we collect through activities that link to this Privacy Policy including websites and through your interactive business with Silver Leaf Solutions.
By providing information to us, you agree to the terms and conditions of this Privacy Policy. You can find out details of all of Silver Leaf Solutions’ affiliates by visiting our website here. When we refer to ‘we’ or ‘Silver Leaf Solutions’ in this policy we are referring to Silver Leaf Solutions Enterprises, Inc. and its affiliates.
Information We May Collect
Categories of data subjects from whom we may collect data:
- Employees and former employees including volunteers, agents, individual contractors, temporary or casual workers;
- Applicants who have applied for employment;
- Relatives, guardians or associates of employees, former employees or applicants;
- Contractors, agents, consultants and suppliers both past and present and their individual employees or representative;
- Customers and former customers and their employees or representatives, which may include clients of our customers and former customers;
- Individuals and representatives of organizations who have registered with Silver Leaf Solutions to obtain information on products and/or services offered; and
- Individuals and representatives of organizations who have visited the website.
Information may include:
- Browser and device information;
- Server log file information;
-
Information collected through cookies and other technologies;
demographic information and other information provided by you;
financial details; - Complaints or grievances;
-
Contact details, being corporate contact details where appropriate, including email, postal address,
telephone and facsimile numbers;
purchasing habits and customers; - Customer preferences;
In addition, with respect to employees, former employees and applicants the additional categories of data may include:
- Personal details
- Family, lifestyle and social circumstances
- Employment details
- Financial details
- Complaints or grievances
- Email and postal addresses
- Telephone and facsimile numbers
- Limited sensitive data such as racial or ethnic origin, physical or mental health or condition, religious observance, issues notified under whistleblower policies, criminal records and disciplinary records, collected in the ordinary course of the employment relationship.
How We May Collect the Information
We may collect information in a variety of ways, including:
- From you directly.
- Through this site: Silver Leaf Solutions may collect information through the website when you visit.
- Through business interaction: We may collect information through your or your employer’s business interaction with our employees or offices.
- From other sources: We may receive information from other sources, such as public databases; joint marketing partners; social media platforms; or other third parties.
How We May Use Information
- Data storage and administration;
- Data security;
- Customer and user administration, including the processing of orders, enquiries and client reporting;
- Employee administration;
- Advertising, marketing and public relations activities;
- Maintenance of accounts and records;
- Analysis of trends and statistical data;
- Crime prevention and prosecution of offenders; and
- Maintenance and development of our website including tailoring for specific visitors.
Silver Leaf Solutions will always request your consent to send you marketing communications – as per the Information Disclosure section below you may opt-out of this whenever you wish.
Our legal basis for collecting and using the personal data described above and in this Privacy Policy will depend on the personal data concerned and the specific context in which we collect it.
However, we will normally collect personal data from you only (i) where we have your consent to do so, (ii) where we need the personal data to perform a contract with you, or (iii) where the processing is in our legitimate interests and not overridden by your rights.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal data).
We will process your information for the purposes of operating our website and communicating with you as
necessary to provide our services to you and in our legitimate commercial interests, for instance, when
responding to your queries, undertaking marketing activities, improving our website and services or for the
purposes of detecting or preventing illegal activities.
If you have questions about or need further information concerning the legal basis on which we collect and use
your personal information, please contact us using the contact details provided under the “Your data
protection rights” heading below.
Cookies
Silver Leaf Solutions, its service providers or other third parties may set cookies for your web browser when you visit our website, use our products or visit a website where Silver Leaf Solutions provides ads, content or analytics.
Surveys
The information you provide for surveys will be used to support your relationship with Silver Leaf Solutions. Silver Leaf Solutions may use online surveys to ask visitors/customers for contact information (like their email address). We use contact data from our surveys to send the survey taker information about our company and promotional material on behalf of our partners. We may combine survey information with other data we hold about you.
Contests/Giveaways
The information you provide during contests and giveaways will be used to support your customer relationship with Silver Leaf Solutions. Silver Leaf Solutions may ask for contact information (like your email address). We use contact data from these events to send users information about our company and promotional material from some of our partners. The contact information is also used to contact the visitor when necessary. We may combine this information with other data we hold about you.
Careers
If you use the website to apply to work with us, the information you provide will be used to evaluate your
candidacy for job opportunities with Silver Leaf Solutions and to monitor recruitment statistics. We provide
electronic applications on our site in which we ask job candidates for contact information (like their email
address) and information regarding work history and education. We use third parties to help us do that. We
use contact data from our applications to contact those individuals whose backgrounds most closely meet our
requirements to schedule a personal interview.
As a global business, we may transfer your details outside of your home country and to other Silver Leaf
Solutions affiliated entities. Personal information about unsuccessful candidates will be held after the
recruitment exercise has been completed and may be reconsidered should an appropriate position become
available. Silver Leaf Solutions will follow the applicable law as to destruction and deletion of such
personal information.
We may retain de-personalized statistical information about applicants to help inform our recruitment
activities, but individuals should not be identifiable from that data. Once a person has taken up employment
with us, we will compile a file relating to their employment. At that stage, we will give more details about
how we hold employee data.
Information Disclosure
Silver Leaf Solutions will not give or sell any information regarding you or your order and the products you purchase to any outside organization for its use in marketing or solicitation without your consent, save for the limited circumstances outlined in this policy. Your information may be shared with group companies, agents, contractors or vendors of Silver Leaf Solutions who provide data processing services to us or who otherwise process personal data for the purpose of performing services for you or Silver Leaf Solutions or for the purpose notified to you when we collected your personal data.
Silver Leaf Solutions may release personal data (including personally identifiable information) when required to by law if we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, in response to a lawful request by public authorities, a court order or legal process served on Silver Leaf Solutions.
Silver Leaf Solutions may also share your personal data with a potential or actual buyer (and its agents and advisers) in connection with any proposed or actual purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal data only for the purposes disclosed in this Privacy Policy, as well as any other person with your consent to the disclosure.
We may also disclose your information if we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of the business or assets. If Silver Leaf Solutions or substantially all of its assets are acquired by a third party, personal data held may be one of the transferred assets. Any third party who acquires assets from us may acquire all or part of our business. They may not be in the same line of business as we are. Similarly, your personal information may be passed on to a successor in interest in the event of a reconstruction, liquidation or administration.
Security
While Silver Leaf Solutions uses all reasonable efforts to safeguard your personal data, no security program is impenetrable, and criminals have been adept at circumventing widely adopted security safeguards. Accordingly, you acknowledge that the use of the internet is not entirely secure and that you provide personal information to Silver Leaf Solutions at your own risk. Silver Leaf Solutions cannot therefore guarantee the security or integrity of any personal data that are transferred from you or via the internet. Any user or third-party accessing Silver Leaf Solutions’ website or services is responsible for its own use of the website and the services. Silver Leaf Solutions is not responsible for any third party’s actions or its security controls with respect to information that third parties may collect or process via the website, services or otherwise.
Silver Leaf Solutions uses what we consider to be reasonable and appropriate organizational, technical and administrative measures to protect information under our control. This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All account information you use or supply on Silver Leaf Solutions’ website when ordering or tracking products is held on a system which is designed to be secure. We use reputable advanced encryption technology which the aim to protect you from unauthorized use of information supplied on our website. In addition, we may use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.
Social Media Features
This website includes social media features, including Facebook “Like” button and Twitter “Follow” button. These features may collect your IP address, which page you are visiting on this website, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on this website. Your interactions with these features are governed by the privacy policy of the company providing it.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site or our online ordering facility, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Please make sure this password is unique and that you do not use this password for any other purpose. If you use another account (such as a social media account) to log on to a secure part of the Silver Leaf Solutions website, then please make sure that you keep that password secure as well. If you think that any of your passwords have been compromised, please notify us so that we can look after the security of your details on our website.
Links to Third-Party Websites and Services
This website may contain links to third-party sites. If you click on those links this will take you outside Silver Leaf Solutions’ service. We cannot control and are not responsible for the privacy practices of those third-party sites. We encourage users to be aware when they leave this website, and to read the privacy statements of each website they visit. This Privacy Policy applies only to this Website.
Retention of Personal Data
We retain personal data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).
When we have no ongoing legitimate business need to process your personal data, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal data and isolate it from any further processing until deletion is possible.
Choice/Opt-Out/Rights
You have the following data protection rights:
- you have the right to opt-out of receiving marketing communications from us. You can exercise this right by clicking on “unsubscribe” by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us using the contact details provided below. You may also modify your preferences in respect of such communications here.
-
you may also have the following rights (although all of these rights are subject to some conditions and
exceptions):
- to access, correct, and request deletion of your personal data;
- to object to processing of your personal data, ask us to restrict said processing, and/or request portability of your personal data;
- to erasure of your personal data.
- if we have collected and process your personal data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal data conducted in reliance on lawful processing grounds other than consent;
- you have the right to complain to a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority.
You must be able to provide your name and email address or other information sufficient to allow us to identify you. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
If you would like to exercise your rights please get in touch with the relevant Silver Leaf Solutions affiliate. The contact details of each Silver Leaf Solutions affiliate are detailed on our website at here.
Email should be sent to info@silverleafsolutions.com
Privacy Shield and Data Transfer
Silver Leaf Solutions is a global business. As a result, the data that we may collect from you may be transferred to, and stored at, any of our locations which may be inside or outside India. Data may also be processed by people around the world who work for us or for one of our suppliers/vendors. These people may be engaged in, among other things, the fulfilment of your information requests, meeting your orders and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.
Silver Leaf Solutions has put in place a number of measures designed to protect data which is transferred from India to the US – EU or any other location, including appropriate security measures to safeguard your personal data. Silver Leaf Solutions maintains a network of specific agreements to require contracting parties to observe data protection legislation. We are also committed to supervising third parties where we have transferred data to them after data transfer to us and we accept our liability in cases of onward transfer of data to third parties.
Updates to this Privacy Policy
We may change this Privacy Policy as our business continues to evolve. When we update our Privacy Policy, we will take appropriate measures to inform you in case of significant modifications, consistent with the significance of the changes we make. Please take a look at the “Last Updated” legend at the bottom of this page to see when this Privacy Policy was last revised.